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Frequently Asked Questions

Frequently Asked Questions

• When to use a Massage Gun?
Use the Massage Gun before physical activity to warm-up, during and after to recover faster and stay pain free.
• Is Pinook™ for everyone?
Infants, toddlers, pregnant women, people with pacemakers, fractures or metal implants in the body are not recommended to use Pinook™.
• Can I use on every part of my body?
Not all parts are suitable for use. Muscles near the neck, chest, abdomen and armpits are close to vital organs or have thinner tissues, hence are not recommended for use.
• How do I use my Pinook™ Massage Gun?
Here’s some basic best practices to get the most out of your Pinook™ Massage Gun, whether you’re treating yourself or others.
1. Always turn on the Massage Gun before placing it on the body.
2. Start slow and find the optimal level that suit your needs, everyone's body is different, that is why we have 20 different levels so we can best serve you.
3. For muscle activation, recovery, and tension relief, simply “float” the Massage Gun on muscles that need the most attention - it was designed to do all the work for you. Slowly glide the Massage Gun up and down the muscle, gradually applying light to moderate pressure as needed.
4. Breathe and relax and remember to stretch. It feels amazing!
• How long should I use my Pinook™ Massage Gun?
Depending on the desired result, we recommend using your Massage Gun for a minimum of 15 seconds and a maximum of 2 minutes per muscle group. A full-body session should not exceed 15 minutes. Treat yourself 2-3 times per day.

Prior to workouts or physical activity, float your Massage Gun for up to 30 seconds to instantly activate and “wake up” your muscles.
Reactivate muscles during your workout or any activity by using your Massage Gun for 10-15 seconds on the muscle group. This will re-energize, relieve muscle spasms and fatigue, and keep muscles active.
Float your Massage Gun for up to 2 minutes for muscle recovery post-workout to decrease soreness, and on any muscles that require immediate pain relief.
• Can I travel with my Pinook™ Massage Gun?
When traveling with your Massage Gun, Lithium-ion batteries must be stored in carry-on baggage only. When a carry-on bag is checked at the gate, all Lithium batteries must be removed from the bag and kept with the passenger in the aircraft cabin.
Since Pinook™ Massage Gun devices have a built-in Lithium-ion battery, it must be stored in your carry-on baggage only.
While you are able to travel with your Massage Gun device and accessories in your carry-on luggage, it is at the discretion of the TSA officer to allow it through. Please feel free to share our website and social media with them if they are unfamiliar with our device.